How to pick up at the airport counter

①When ordering from web site or phone call
Please select 【Airport pick up】
Please let us know your flight number and arrival airport and time.

② Please identify yourself at the airport counter.
(Please present your identity confirmation document, such as passport)

*It will be appreciated if you can inform us of your order confirmation ID number (stated in [ PuPuRu ] Rental Service Order Confirmation sent to you by email.
Please sign your name on the prescribed form, the device will be handed over right away.

【Notes】
*For airport pick-up, order reservation is required 3 business days before the rental starts.
*There is no pick-up counter at Narita International Airport Terminal 3. you are kindly requested to go to the Terminal 2.
*It is also possible to deliver to your hotel/accommodation/Airbnb, please contact us.

Pick-Up Counter List
NARITA 1st Terminal NARITA 2nd Terminal HANEDA KANSAI Centrair
NARITA Airport 1st Terminal

Arrival Floor(1F)

6:30~LAST

※We will inform you of which wing at terminal 1 you will receive in the order confirmation email.

NARITA Airport 2nd Terminal

Arrival Floor(1F)

6:30~LAST
HANEDA Airport International Terminal

Arrival Floor(2F)

Open 24hours
KANSAI Airport Terminal

Arrival Floor(1F)

6:15~22:30
CHUBU Airport(Centrair)

Departure Floor(3F)

6:30~21:30

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